Property Protection Terms

At CHBO, we understand that accidents can happen during guest stays. With the Property Protection, our comprehensive protection protects guests and owners. This affordable protection ensures peace of mind in case of unintentional accidental damage, according to the terms and conditions of the coverage. The terms and limits are mentioned below. Only reservations through the CHBO Rental Program have access to this rental coverage.

 

Limits

Deductible 

The amount stated in the rental agreement

Accidental Damage

Limit 

$5,000 USD

Protection for accidental damage to the unit. Coverage includes but is not limited to broken furniture, damage to walls, damage to countertops, and damage to floors. Only (2) requests are allowed per calendar year.

 

Submit a request for reimbursement

To initiate a request for reimbursement for the CHBO rental protection program, all requests must be submitted in writing to CHBO within 5 days of the renter's departure. The claim will not be accepted if it does not commence within 5 days.

Please email claimsrp@mychbo.com, including pictures and a description of the damage, to initiate your request.

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